AI in Retail and E-Commerce

Below is the criteria for Global AI Awards in Retail and e-commerce Category:

1. Design (25%)

• Quality of solution design in enhancing the retail or e-commerce experience.
• Seamless integration of AI into shopping platforms, supply chains, or customer service.
• Personalization, accessibility, and inclusivity in customer interactions.
• Reliability, scalability, and security of the system design.

2. Impact (35%)

• Demonstrated improvements in sales, customer engagement, retention, or satisfaction.
• Measurable outcomes such as higher conversion rates, optimized inventory, or reduced cart abandonment.
• Contribution to efficiency in logistics, fulfillment, and demand forecasting.
• Broader influence on reshaping retail and e-commerce business models.

3. Creativity (25%)

• Innovative applications of AI in personalized shopping, product discovery, or virtual try-ons.
• Unique approaches to customer engagement (e.g., conversational AI, immersive shopping).
• Pioneering integrations with emerging technologies (AR/VR, IoT, generative AI).
• Differentiation from conventional retail or e-commerce practices.

4. Ease of Use (15%)

• Intuitive experience for both retailers and consumers.
• Simple workflows that reduce friction in shopping, selling, and customer support.
• Low barriers to adoption for businesses of all sizes (affordability, plug-and-play options).
• Quality of onboarding, documentation, and support for retailers and customers.